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About Etsoseng Meter Taxis and Tours Company
Background Founded in 2003, Etsoseng Meter Taxis and Tours
CC has established itself in a relatively short space of time as a
company with a formidable track record within the Transport industry.
The company has been formed by individuals with extensive business
experience and knowledge for the past 10 years, EMTT provides a variety
of Meter Taxi’s services, such as Land Transport Services, Transport via
Pipelines, most of its clients are Gauteng based, it intends to venture
into other provinces in the near future.
It is EMTT's motto to ensure that it understands where its clients come
from and where they want to go. This will ensure that it designs and
conducts its services in a manner sensitive to its clients’ needs.
EMTT is a black owned and managed company and its shareholding is 100%
black.
EMTT is proud to present its enhanced services to its target markets,
and is extremely proud of its integrated systems and client-centred
approach to service. The EMTT Vision
EMTT is determined to be a fully integrated Land Transport
and Pipeline Transport Solutions company of choice to:
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Private industry
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Government departments
The EMTT Mission
EMTT wants to be innovative, selective and profitable,
whilst being focused and have people on its staff who will provide
intellectual solutions to its clients
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To be a value driven integrated Land Transport and
Pipeline Transport Solutions company and
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To have a long-term focus on profits, to provide
maximum returns on shareholders' investments.
EMTT's Values
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We operate comfortable, clean and well-maintained
vehicles
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Empowerment of EMTT employees and communities in which
it operates
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Integrity
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Courteous Professional Drivers
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Ethics. We do not miss calls
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We are efficient, always on time and give you a
reliable service.
EMTT's commitment is to identify, meet and exceed its
clients’ expectations by providing forward-looking, cost-effective,
efficient and personal services.
EMTT provides personal service by being constantly
available to clients and responding to their needs. It establishes
strong, long lasting relationships based on the highest standards. EMTT
provides expert and impartial advice and maintains the highest standards
of professional conduct and expertise.
EMTT's commitment to service excellence is embodied in its
Client Care Charter. This identifies the standards of client care which
you can expect from EMTT.
Client Care Charter
EMTT's strategic approach
EMTT will:
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Aim to meet your expectations and then exceed them.
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Agree with you a plan and budget for each work
assignment you placed with EMTT.
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Monitor progress, so that EMTT can discuss and agree
with you any departure from its plan as soon as possible.
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Access for you the expertise of other associated
professionals, where this may be needed.
Communication
To ensure that you receive an efficient level of service
from EMTT it will
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Respond to any telephone call from you within one
working day and reply to your correspondence (whether received by post,
FAX or e-mail) within three working days of receipt.
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Handle all your enquiries courteously and confidently.
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See to it that you have direct access during working
hours to the member of EMTT's staff managing your work assignment.
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Communicate with you in a clear and concise manner.
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Respect your need for confidentiality.
Adding value
To ensure that EMTT provides you with added value, it
will:
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Keep you informed about the progress of your work
assignment.
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Discuss with you, where appropriate, new ideas for your
business.
Quality assurance
Because EMTT believes quality service matters, it will:
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Review your work assignment before it is completed so
that it can ensure it has done all that it said it would do.
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On completing your work assignment, review its
performance and carry out an appraisal of the members of its staff who
have been working with you.
Cost effective service
'SERVICES PROVIDED BY EMTT
VALUE ADDED BENEFITS
To ensure that EMTT provides you with value added
services, it will
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Conduct needs and situational analysis.
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Clarifying of expectations.
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Create a working framework based on common understanding
and values.
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Be directly involved in job and wealth creation.
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Discuss with you, where appropriate, new ideas for your
business.
EMTT's highly trained professional individuals have been
in the industry for many years, giving you confidence their knowledge,
skills, experience and their integrity. EMTT's fees are highly
competitive and EMTT offers real value for money to all of its clients.
EMTT believes that its independency from its clients
ensures that its interests will not conflict with those of its clients
in any of the advice it provides.
WHY CHOOSE EMTT?
Specific key benefits of using EMTT as your preferred
service provider include:
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EMTT is committed and has strong transformation
structures as evidenced by its staff composition.
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EMTT keeps at the forefront of developments in the
industry for the benefit of its clients with its up to date advice.
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EMTT's fees are highly competitive and it offers real
value for money to all of its clients.
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EMTT's success has resulted in a resource
infrastructure that provides a comprehensive range of the sector
services. EMTT's core services are:
o Land Transport Services
o Pipeline Transport Services
EMTT strongly supports and abides by the industry's
Professional Practices including the Codes of Ethics of the professional
bodies to which it belongs.
MEMBERSHIP OF EXTERNAL PROFESSIONAL BODIES
EMTT prides itself in keeping at the forefront of
developments in the industry and is please to confirm its intended
affiliation with the following professional bodies.
INDUSTRY EXPIERENCE
EMTT's staff members have built up extensive working
experience and knowledge over 10 years in the following industries:
And EMTT's members have also completed the following
industry training courses:
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